Looking to Buy? Buy Snubber Circuits for Power Electronics

IMPORTANT: The number one support problem is failure to find and click on the link to download the book after you purchase it. This is how you find it.

  • When you place your order you will get a "Thanks for your purchase!" email that says your order has been submitted to Kagi for processing. It assigns a Transaction ID, gives your Order Date and summarizes your purchase. This email is usually sent in less than a minute. It does not contain the download link.

  • At the same time Kagi starts to process your credit card by linking to the servers of your financial institution. If your credit card is valid, they will inform Kagi and Kagi will send you a second email that also says "Thanks for the purchase" (Yes, its confusing to get two emails starting the same.) THIS SECOND EMAIL HAS YOUR DOWNLOAD LINK! You will usually receive it within five minutes of the first email. The email will have this statement in it.

    *********************
    PLEASE READ THIS ENTIRE E-MAIL MESSAGE FOR
    IMPORTANT INFORMATION ABOUT YOUR PURCHASE
    *********************

  • Read through to the end where you will find the following paragraph.

    Download URL for Snubber.pdf is:

    <http://dl.kagi.com/6FFZT?Many random characters>

    This is your download link, click on it and the Snubber ebook will start to download. THIS IS THE ONLY WAY TO GET THE EBOOK. The link expires in a limited time, so download it soon, before the link expires. On a broadband connection it will take about two minutes to download and you can start reading Snubber Circuits for Power Electronics by Rudy Severns.

Snubber Book Status

  • The book was released April 30, 2008 at 9:17 am PDT with a limited-time discount to generate early volume to test delivery and support issues.

  • The goal of buyers using credit cards and verified PayPal having the book on their computer ready to read as a PDF file within minutes of placing an order is being met on over 99% of orders.

  • Sales are world-wide with required taxes, such as VAT, being collected. Support and delivery issues are running less than 0.5% of sales.

Snubber Book Issues

Ordering Issues

Credit Card Issue: Attempting to use a credit card not tied to a financial institution, such as a gift card.

Solution: Solved by using another credit card.

Credit Card Issue: Attempting to use a credit card with restrictions.

Solution: Some credit cards have restrictions on the use of the credit card such as no Internet purchases. These can usually be changed by contacting the financial institutions to have them reset restrictions to those you want. Alternately, you can use another card.

Credit Card Issue: The communication link is down between the financial institute and the Kagi Store.

Solution: The Internet is not perfect, and sometimes the links between two parties are down. Often you can retry in a few minutes, a few hours, or a day and the communications links will re-establish. Alternately, you can use another card.

Delivery Issue: Not clicking on the down-load link at the bottom of the email acknowledging a successful purchase.

Solution: The ebook downloads when the link at the bottom of the acknowledge page is clicked. This is what the link looks like "Download URL for Snubber-PDF.pdf is: http://dl.kagi.com/6FFZT?very-long-stream-of-random-characters" The long string of random numbers is uniquely assigned to each purchase for security reasons. Click on the download link at the bottom of the confirmation email to download the ebook.

Post Ordering Issues

Viewing File Issue: Could not open file.

Solution: The file opens in the free Adobe Reader. Downloading and opening the file in the reader solved the problem. Most computers already have this program but you can always download the latest version on the Adobe website. Download the free Adobe Reader here.




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